International Effectiveness Centers

Language Proficiency Testing

This test, developed and designed by International Effectiveness Centers, is administered by certified professional linguists who are native speakers.

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Overview

This test, developed and designed by International Effectiveness Centers, is administered by certified professional linguists who are native speakers.

The test is both oral and written, and determines whether the candidate has:

Native Fluency Definition

Self evident.

Near Native Fluency Definition

Those in this category usually are second or third generation who grew up in a family that spoke the language, but had the children speak English so that they would adapt faster to the United States. They can communicate in the language very well, but their level of proficiency may be that of an adolescent rather than someone who can use it at work.

Pronunciation

Tested for understandability.

Medical Terminology

Candidates are tested on their knowledge of medical terminology in English as well as the secondary language.

Duration

The total length of time of the Oral is about 60 minutes.

Methods of Testing

The oral part is conducted by telephone.

Written Test

The written part will have been supplied to the client via email, and the completed test would be faxed to the test center. This test consists of 5 topics and the candidate chooses one topic only. This will be a maximum of 250 words, and should take between 45 minutes to one hour to complete. Topics will vary according to the work background of the participant and will be known to the participant only on the day of the test.

Languages

  • Spanish
  • Mandarin
  • Cantonese
  • Tagalog
  • Russian
  • Portuguese
  • Vietnamese
  • Laotian
  • Cambodian
  • Hmong
  • Arabic
  • Hindi
  • Punjabi
  • Nepalese

Other languages available.

Cost

$80 per test. No additional charges.

Confidentiality

All information is kept in strictest confidence. The examining linguists will not have the name of the candidate, and are not permitted to ask the candidate any personal information.

Test

The test is designed to avoid any identification of the candidate’s ethnicity, religion or age, in compliance with any State or Federal Laws.

To schedule a test, please call 1-800-292-9246 at least two days before.

Certification

Once the test is completed, the client will receive a report defining the Level of Fluency for the Oral and Written, each as a separate report. The reports are certified by International Effectiveness Centers.

Results given in 48 hours.

Your team’s proficiency in navigating the intricacies of pronoun usage has not only facilitated clear and respectful communication but has also contributed significantly to the overall quality of our client care. In a healthcare setting like ours, where sensitivity to individual identities and preferences is paramount, your attention to detail and understanding of pronoun language nuances have truly set you apart.

We value the partnership we have with your organization and look forward to continuing to work together to ensure that language barriers are minimized, and all our patients receive the highest quality of care. Please extend our gratitude to your team for their dedication and proficiency in providing language access services that make a meaningful impact on our clinic’s operations.

– Lily Vu, LCSW

Program Manager
County of Santa Clara Behavioral Health Services

We have been using International Effectiveness Centers for our translation needs, and are extremely pleased with their work. They are professional, very responsive to our needs, and always on time with our deadlines. I recommend them highly.

– Beth Saiki, MPH

Director of Lung Health Programs
American Lung Association

…IEC helped my client, San Francisco Headstart, translate all their forms into Chinese, Vietnamese and Spanish. San Francisco Headstart is a nonprofit educational organization that works with immigrant families. IEC was able to translate and create files for us to print. They made a tough job easy.

– Jeannie Yee

General Manager
Giant Horse Printing, Inc.

I am pleased to recommend IEC for future organizations and businesses. Not only can IEC be an asset to a company, but also provide a competitive advantage. Their work is exceptional and I continute to hear high praise from customers as well as colleagues. Magellan does not consider IEC as just a vendor, but a partner in delivering quality communications to an increasingly global marketplace.

– Erika Murray

Project Manager
Magellan Health Services

Each office that has used IEC has been very complimentary regarding your interpreters. They are professional, patient, respectful and above all are excellent interpreters. We look forward to another year of working with IEC.

– Bobbi George

General Manager
Tender Loving Care

Contra Costa Health Services has contracted the interpreter and translation services of International Effectiveness Center (IEC) for the past five years. During this period, Taryk Rouchdy, President of IEC, and his staff, have been consistently there to facilitate our need for telephonic and in person interpreters. The quality of his interpreters has been very professional. When there were any concerns raised by staff, he and his staff have been there to quickly expedite the matter.

Overall, staff at CCHS has been very satisfied with the work and working relationship that we have had with IEC for the past five years. I personally, as manager of language services for the department, have much respect for the professionalism that Taryk and his staff has conducted themselves when providing services for us. I have no hesitation in recommending the services of IEC.

– José Martin, LMFT

RHD Language Services Manager
Contra Costa Health Services
International Effectiveness Centers

International Effectiveness Centers
Phone: (800) 292-9246
E-mail: iec@ie-center.org