International Effectiveness Centers

Language Training for Health Care Professionals

In just a few weeks your staff will learn a new language essential to their profession. They will acquire the speaking skills to better communicate with LEP (Limited English Proficiency) patients.

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Since 1972, we have successfully taught more than 50 languages to thousands of professionals, including Health Care.


Teachers are native speakers, and our method is effective for it is a Natural Method that makes learning a new language easy and fun. The classroom instruction is based on acquiring conversational skills, with reading and writing taught through homework assignments. Student materials directly related to health care are provided.

In addition to the languages, the students will also learn essentials of culture and customs.

Languages available

  • Spanish
  • Cantonese
  • Mandarin
  • Vietnamese
  • Russian
  • Tagalog
  • Basic American Sign Language

Other languages available upon request

Maximum Personalization and Convenience

Classes are set up between 7 a.m. to 10 p.m., 7 days a week. Our administrative staff will meet with each student to discuss language needs and schedules. Schedules are tailored to participants availability.

Sessions: Twice a week, for an hour each day

Duration: 25 weeks

Group Size: Minimum of 4 students per class

Location: On-site at the client’s facility

Who Will Benefit

  • Admission Desk Employees
  • Triage Nurses
  • Physicians
  • Nurses
  • Call Center Operators
  • Pharmacy Staff
  • Patient Relations Professionals
  • Lab Technicians
  • X-Ray and Imaging Technicians

Your team’s proficiency in navigating the intricacies of pronoun usage has not only facilitated clear and respectful communication but has also contributed significantly to the overall quality of our client care. In a healthcare setting like ours, where sensitivity to individual identities and preferences is paramount, your attention to detail and understanding of pronoun language nuances have truly set you apart.

We value the partnership we have with your organization and look forward to continuing to work together to ensure that language barriers are minimized, and all our patients receive the highest quality of care. Please extend our gratitude to your team for their dedication and proficiency in providing language access services that make a meaningful impact on our clinic’s operations.

– Lily Vu, LCSW

Program Manager
County of Santa Clara Behavioral Health Services

We have been using International Effectiveness Centers for our translation needs, and are extremely pleased with their work. They are professional, very responsive to our needs, and always on time with our deadlines. I recommend them highly.

– Beth Saiki, MPH

Director of Lung Health Programs
American Lung Association

…IEC helped my client, San Francisco Headstart, translate all their forms into Chinese, Vietnamese and Spanish. San Francisco Headstart is a nonprofit educational organization that works with immigrant families. IEC was able to translate and create files for us to print. They made a tough job easy.

– Jeannie Yee

General Manager
Giant Horse Printing, Inc.

I am pleased to recommend IEC for future organizations and businesses. Not only can IEC be an asset to a company, but also provide a competitive advantage. Their work is exceptional and I continute to hear high praise from customers as well as colleagues. Magellan does not consider IEC as just a vendor, but a partner in delivering quality communications to an increasingly global marketplace.

– Erika Murray

Project Manager
Magellan Health Services

Each office that has used IEC has been very complimentary regarding your interpreters. They are professional, patient, respectful and above all are excellent interpreters. We look forward to another year of working with IEC.

– Bobbi George

General Manager
Tender Loving Care

Contra Costa Health Services has contracted the interpreter and translation services of International Effectiveness Center (IEC) for the past five years. During this period, Taryk Rouchdy, President of IEC, and his staff, have been consistently there to facilitate our need for telephonic and in person interpreters. The quality of his interpreters has been very professional. When there were any concerns raised by staff, he and his staff have been there to quickly expedite the matter.

Overall, staff at CCHS has been very satisfied with the work and working relationship that we have had with IEC for the past five years. I personally, as manager of language services for the department, have much respect for the professionalism that Taryk and his staff has conducted themselves when providing services for us. I have no hesitation in recommending the services of IEC.

РJos̩ Martin, LMFT

RHD Language Services Manager
Contra Costa Health Services
International Effectiveness Centers

International Effectiveness Centers
Phone: (800) 292-9246