International Effectiveness Centers

Privacy Policy

International Effectiveness Centers is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy
applies to the International Effectiveness Centers site and governs data collection and usage. By using the International Effectiveness Centers site, you consent to the data practices described
in this statement.

Collection of your Personal Information

International Effectiveness Centers collects personally identifiable information, such as your email address, name, home or work address or telephone number. International Effectiveness Centers also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites.

There is also information about your computer hardware and software that is automatically collected by International Effectiveness Centers. This information can include: your IP address,
browser type, domain names, access times and referring website addresses. This information is used by International Effectiveness Centers for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the International Effectiveness Centers site.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through International Effectiveness Centers public message boards, this information may be collected and used by others. Note: International Effectiveness Centers does not read any of your private online communications.

International Effectiveness Centers encourages you to review the privacy statements of Web sites you choose to link to from International Effectiveness Centers so that you can understand how those Web sites collect, use and share your information. International Effectiveness Centers is not responsible for the privacy statements or other content on Web sites outside of the International Effectiveness Centers and International Effectiveness Centers family of Web sites.

Use of your Personal Information

International Effectiveness Centers collects and uses your personal information to operate the International Effectiveness Centers Web site and deliver the services you have requested. International Effectiveness Centers also uses your personally identifiable information to inform you of other products or services available from International Effectiveness Centers and its affiliates. International Effectiveness Centers may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

International Effectiveness Centers does not sell, rent or lease its customer lists to third parties. International Effectiveness Centers may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, International Effectiveness Centers may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to International Effectiveness Centers, and they are required to maintain the confidentiality of your information.

International Effectiveness Centers does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

International Effectiveness Centers keeps track of the Web sites and pages our customers visit within International Effectiveness Centers, in order to determine what International Effectiveness Centers services are the most popular. This data is used to deliver customized content and advertising within International Effectiveness Centers to customers whose behavior indicates that they are interested in a particular subject area.

International Effectiveness Centers Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on International Effectiveness Centers or the site; (b) protect and defend the rights or property of International Effectiveness Centers; and, (c) act under exigent circumstances to protect the personal safety of users of International Effectiveness Centers, or the public.

Use of Cookies

The International Effectiveness Centers Web site use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page
server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize International Effectiveness Centers pages, or register with International Effectiveness Centers site or services, a cookie helps International Effectiveness Centers to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same International Effectiveness Centers Web site, the information you previously provided can be retrieved, so you can easily use the International Effectiveness Centers features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the International Effectiveness Centers services or Web sites you visit.

Security of your Personal Information

International Effectiveness Centers secures your personal information from unauthorized access, use or disclosure. International Effectiveness Centers secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Statement

International Effectiveness Centers will occasionally update this Statement of Privacy to reflect company and customer feedback. International Effectiveness Centers encourages you to periodically review this Statement to be informed of how International Effectiveness Centers is protecting your information.

Contact Information

International Effectiveness Centers welcomes your comments regarding this Statement of Privacy. If you believe that International Effectiveness Centers has not adhered to this Statement, please contact International Effectiveness Centers at We will use commercially reasonable efforts to promptly determine and remedy the problem.

Your team’s proficiency in navigating the intricacies of pronoun usage has not only facilitated clear and respectful communication but has also contributed significantly to the overall quality of our client care. In a healthcare setting like ours, where sensitivity to individual identities and preferences is paramount, your attention to detail and understanding of pronoun language nuances have truly set you apart.

We value the partnership we have with your organization and look forward to continuing to work together to ensure that language barriers are minimized, and all our patients receive the highest quality of care. Please extend our gratitude to your team for their dedication and proficiency in providing language access services that make a meaningful impact on our clinic’s operations.

– Lily Vu, LCSW

Program Manager
County of Santa Clara Behavioral Health Services

We have been using International Effectiveness Centers for our translation needs, and are extremely pleased with their work. They are professional, very responsive to our needs, and always on time with our deadlines. I recommend them highly.

– Beth Saiki, MPH

Director of Lung Health Programs
American Lung Association

…IEC helped my client, San Francisco Headstart, translate all their forms into Chinese, Vietnamese and Spanish. San Francisco Headstart is a nonprofit educational organization that works with immigrant families. IEC was able to translate and create files for us to print. They made a tough job easy.

– Jeannie Yee

General Manager
Giant Horse Printing, Inc.

I am pleased to recommend IEC for future organizations and businesses. Not only can IEC be an asset to a company, but also provide a competitive advantage. Their work is exceptional and I continute to hear high praise from customers as well as colleagues. Magellan does not consider IEC as just a vendor, but a partner in delivering quality communications to an increasingly global marketplace.

– Erika Murray

Project Manager
Magellan Health Services

Each office that has used IEC has been very complimentary regarding your interpreters. They are professional, patient, respectful and above all are excellent interpreters. We look forward to another year of working with IEC.

– Bobbi George

General Manager
Tender Loving Care

Contra Costa Health Services has contracted the interpreter and translation services of International Effectiveness Center (IEC) for the past five years. During this period, Taryk Rouchdy, President of IEC, and his staff, have been consistently there to facilitate our need for telephonic and in person interpreters. The quality of his interpreters has been very professional. When there were any concerns raised by staff, he and his staff have been there to quickly expedite the matter.

Overall, staff at CCHS has been very satisfied with the work and working relationship that we have had with IEC for the past five years. I personally, as manager of language services for the department, have much respect for the professionalism that Taryk and his staff has conducted themselves when providing services for us. I have no hesitation in recommending the services of IEC.

– José Martin, LMFT

RHD Language Services Manager
Contra Costa Health Services
International Effectiveness Centers

International Effectiveness Centers
Phone: (800) 292-9246