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Interpreter Training

International Effectiveness Center has designed a program that provides quality interpreting education to experienced or inexperienced people in the medical field to become competent Health Care Interpreters.

We provide interpreter training programs for those candidates that have no experience as medical interpreters or have not had any experience in the medical field. In order to reassert the interpreting skills and medical terminology of the experienced interpreters, we also provide advanced interpreter training programs in which the interpreter will have the opportunity to practice his/her interpreting skills and medical terminology through role plays and medical terminology workshops.

Our goal is to create interpreters that will provide quality service to LEP patients and health care providers by eliminating the language barrier and creating cultural awareness.

Competency Testing and Completion Certificate

Competency Testing is done weekly, and at the end of the course, through both a written and an oral test. Passing grade is 95%. Participants who receive a grade of less than 80% during the weekly test will be dropped from the course. Participants who receive a final grade of 80% to 89% will be given an option for extended training to provide an opportunity to pass.

The final oral test includes actual interpreting skills. Participants who pass both the written and oral final tests receive a Certificate of Successful Completion.

Schedule of Training

The training is highly intensive and schedules are typically 5 hours a day, 5 days a week.

In order to be part of the training program, the candidate should meet the following requirements:

Candidates with no experience must:

  • Be fluent in English (Good pronunciation, good oral and written understanding, proper use of grammar).
  • Be fluent in the second language that the candidate will be interpreting in.

Course A Training Duration: 300 hours

Experienced Candidates (minimum 5 years) must:

  • Be fluent in English (Good pronunciation, good oral and written understanding, proper use of grammar).
  • Be fluent in the second language that the candidate will be interpreting in.
  • Take a test in order to determine the level of interpreting skills and knowledge of medical terms and interpreting protocols.

Course B Training Duration:  40 to 60 hours

Very Experienced Candidates (minimum 8 years) must:

  • Be fluent in English (Good pronunciation, good oral and written understanding, proper use of grammar).
  • Be fluent in the second language that the candidate will be interpreting in.
  • Take a test in order to determine the level of interpreting skills and knowledge of medical terms and interpreting protocols.

Course C Training Duration: 20 to 30 hours

Topics Covered

I. Health Care Interpreting Skills

Modes of Interpreting
  • Consecutive
  • Simultaneous
  • Sight Translation
  • Summarization
  • Video Medical Interpreting
  • Telephone Interpreting
Ethical Principles
  • Accuracy
  • Confidentiality
  • Cultural Awareness
  • Impartiality
  • Respect to Individuals and Communities
  • Professionalism
Roles of the Interpreter
  • Conduct
  • Message Clarifier
  • Cultural Broker
  • Advocate
  • Interpreting Techniques
  • Memory Exercises
  • Direct Interpreting (Using "You" and "I")
  • Preparation of terms
  • Note taking for Video and Telephone Interpreting
  • Protocols
  • Before the session
  • During the session
  • After the session

II. Medical Terminology

  • Circulatory and Lymphatic System
  • Respiratory System
  • Reproductive System
  • Endocrine System
  • Nervous System
  • Renal System
  • Eye
  • ENT (Ear, Nose and Throat)
  • Genetics
  • Pregnancy

Materials

All the following materials are provided by International Effectiveness Center:

  • IEC Protocols for on-site interpreting.
  • IEC Protocols for telephone interpreting.
  • Medical glossaries.
  • Printouts of every medical topic studied.

This program meets the guidelines of the California Health Care Interpreters Association (CHIA) and the National Standards of the National Council on Interpreting in Health Care (NCIHC).

Participants that pass will:

  • Be able to interpret accurately using the protocols of a CHIA.
  • Be able to identify any barrier that could lead to confusion between provider and patient.
  • Have extensive knowledge of the anatomy and physiology of the human body.
  • Have general knowledge of the different medical procedures and protocols.
  • Be able to understand the Code of Ethics of an Interpreter, the Roles of an Interpreter and the Forms of Interpreting.
  • Receive a certificate of training which will have to be renewed every year.

Contact Us

International Effectiveness Centers
Phone: (800) 292-9246
E-mail: iec@ie-center.com

Corte Madera
21 Tamal Vista Boulevard
Suite 234
Corte Madera, CA 94925

San Francisco
235 Montgomery Street
Suite 1155
San Francisco, CA 94104

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